I am terribly sorry to tell you that I have lost the valuable book you
were so kind to lend me last week. I read it everyday and intended to finish
it next month. Last night when I came to my room, it was nowhere to be found.
I will try to recover it as soon as possible. If I fail to find it, I will get
a new book for you.
But I am afraid it can never take the place of the old one. Old books are
like old friends. Once lost, they can never be replaced. They are connected
with cherished associations which the new ones can never have. And for this
irrecoverable loss, I am to blame. I was so careless with my things. This is a
warning to me to be more careful in the future.
Yours truly,
Tom
译文:
亲爱的弗兰克:
很抱歉,上星期您借给我的那本书竟遗失了。我每天都在看,准备下个月看完。昨晚
我回到我的卧室,到处也找不到那本书。我将尽力找到它。万一找不到,我只好买一本新
的还您。
但是,新书恐怕不能代替那本旧书吧!旧书跟旧友一样,一旦失去就不能再得。旧书
与往事相连,这种不可弥补的损失,皆由我起。我对待一切太大意了,这次给我一个警
告,叫我以后要小心。
英文版的道歉信范文 篇 7
Dear Mr. Wang,
Thank you for choosing to stay at shanghai Hotel, (and for taking the time
to complete our Survey). I was most concerned to learn that you felt that you
had a less than satisfactory experience during your time in our
establishment. Please accept my sincere apologies on behalf of the hotel.
I have read your form personally to learn from your comments and
experiences whilst staying with us. I quite agree that the points you
raise are unacceptable and assure you we will do everything we can to rectify
them. I have raised the matter of the manner and service standard of our
associates, room maintenance issue, with the parties concerned so that we may
all have the opportunity to learn from it.
I do hope that despite this you will agree that overall the services and
facilities of the hotel met with your expectations. I assure you that total
customer satisfaction is always our goal and we strive to achieve a high level